FormKiQ's Incident and Investigation Management solution provides a governed document layer for the full incident lifecycle — from initial intake and classification through investigation, evidence collection, findings documentation, and resolution.
What Incident and Investigation Management covers
Manage document-centric intake, investigation, and resolution of incidents, complaints, and regulatory matters with structured workflows, evidence management, and complete audit trails.
- Structured intake and classification workflows with metadata attribution at the point of report
- Role-based and attribute-based access controls ensuring sensitive investigation materials are accessible only to authorized parties
- Every access event recorded in the audit trail, with complete traceability throughout the investigation lifecycle
- Support for parallel workstreams — multiple investigators or reviewers working on different aspects while maintaining a unified case record
- Evidence management with version control and chain-of-custody documentation
- Findings documentation and correspondence generation through the Document Generation module
Investigation file model
The guide frames investigations as document-centric files where reports, evidence, interviews, correspondence, findings, corrective actions, and chain-of-custody events must remain governed and traceable.
Evidence record
Organize incident reports, photos, witness statements, logs, medical records, financial documents, and supporting materials by investigation stage.
Investigation metadata
Track incident type, location, subject, involved parties, severity, jurisdiction, assignment, status, deadlines, and outcome.
Chain of custody
Record collection, access, transfer, modification, review, and disposition events for sensitive evidence.
Restricted access
Use role-based and attribute-based controls for HR, legal, compliance, safety, or regulator-only materials.
Investigation document lifecycle
FormKiQ supports incident and investigation workflows from first report through findings and retention.
| Stage | How FormKiQ Supports It |
|---|---|
| Intake | Capture initial reports and classify incidents by type, severity, location, and required response. |
| Evidence collection | Collect and organize supporting documents, photos, statements, logs, and correspondence. |
| Analysis and review | Route evidence to investigators, supervisors, legal, compliance, or subject matter experts. |
| Findings and corrective action | Generate findings, decision records, corrective action plans, and resolution correspondence. |
| Closure and retention | Lock final records, apply legal hold if needed, and enforce retention schedules. |
Automation and governance focus
AI-powered evidence analysis
Extract parties, dates, locations, incident references, amounts, and summaries from investigation materials.
Confidential routing
Coordinate parallel workstreams while preserving access boundaries between HR, legal, compliance, safety, and operations.
System integration
Connect investigation files to EHS, HRIS, GRC, ERP, and case management systems.
Recommended platform configuration
Edition
FormKiQ Advanced or FormKiQ Enterprise
Modules commonly used
Document Generation, AI Processing and Analysis, Enhanced Full-Text Search
Common fits: HR and employee relations investigations, compliance and regulatory incident management, healthcare adverse event and complaint management, financial services regulatory matter management, and any organization with formal obligations around incident documentation and investigation.
Read the in-depth guide
For a deeper walkthrough of investigation document lifecycle, AI-powered evidence analysis, chain of custody, access controls, metadata search, compliance alignment, and AWS deployment models, read the full guide.
